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overseas delivery fee
- overseas shipping costs are calculated automatically at the cart. if you want to have a quick glance at the shipping costs, you can:
1. go to the shopping cart page, click the blue cart button to proceed to the next page.
2. choose "EMS (Asia)" or "International ePacket (Asia)" at the top section
3. at the "都道府県" section (the 3rd line), select any of the options (except the 1st one).
the shipping costs (配送料), calculated mainly by weight plus other factors, are shown in the right hand column even before entering other information.
please feel free to switch between EMS (Asia) and International ePacket (Asia) at the section above to compare the shipping costs.
OR, you can calculate by your own with the table below and the "unit for calculating overseas postage" found at each product page.
| total units for calculating overseas postage (approx. gram) |
EMS (Asia) (currency: yen) |
International ePacket (Asia) (currency: yen) |
|---|---|---|
| 1 to 200 | 1,400 | 680 |
| 201 to 300 | 1,400 | 780 |
| 301 to 400 | 1,400 | 880 |
| 401 to 500 | 1,400 | 980 |
| 501 to 600 | 1,540 | 1,080 |
| 601 to 700 | 1,680 | 1,180 |
| 701 to 800 | 1,820 | 1,280 |
| 801 to 900 | 1,960 | 1,380 |
| 901 to 1,000 | 2,100 | 1,480 |
| 1,001 to 1,250 | 2,400 | 1,700 |
| 1,251 to 1,500 | 2,700 | 1,920 |
| 1,501 to 1,750 | 3,000 | 2,140 |
| 1,751 to 2,000 | 3,300 | 2,360 |
| 2,001 to 2,500 | 3,800 | please consult by email in advance |
| 2,501 to 3,000 | 4,300 | please consult by email in advance |
| 3,001 to 3,500 | 4,800 | please consult by email in advance |
| above 3,501 | please consult by email in advance |
please consult by email in advance |
| faster (arrives in approx. 6-8 days) |
cheaper (arrives in approx. 10-12 days) |
|
| tracking service | yes | yes (as registered mail) |
| limit | no weight limit | maximum weight: 2kg (=2,000units in this shop) |
| nominated day delivery | not available | not available |
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about customs and import charges
- you may be charged for handling fees or taxes as your order passes through customs of your country. if these taxes occur, they must be paid by the person receiving the parcel. as customs policies and import duties vary from country to country, if it is the first time you buy something from an overseas online shop, it might be a good idea to contact your local customs office to check the possible charges before you order.
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about refund and returns
- please email us at info@animaruuu.com within 7 days of parcel's arrival in case of missing or damaged products. goods damaged after use are not subject to refund.
- we are very sorry that we don't accept returns out of personal preferences. please read the product descriptions carefully before buying and please feel free to email us if you want to know more about a product. thank you for your understanding.
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